FAQ

Shop Policies and Frequently Asked Questions (FAQ)

Payment

All Oil Everything gladly accepts PayPal, Credit Cards, Amazon Payments, Apply Pay and AOE Gift Cards.
As of June 2017 Debit cards are NO LONGER accepted to protect against fraud. Order via Etsy: www.alloileverything.etsy.com on Amazon or Contact me for a PayPal Invoice. You may receive an indescribable error code when trying to process a debit card.

Payment is required within 24 hours of placing your order and processing will begin upon receipt.

Shipping

How long does it take to ship?
Orders are processed and shipped in 7-10 business days from receipt of payment unless otherwise noted - This does not include purchases placed on weekends - These orders are handled as if they were placed on Monday.  Diffuser, Apparel and Mug orders are processed and shipped in 10-14 business days from receipt of payment unless otherwise noted. Orders are frequently sent more quickly than stated time frames, depending on order queue.
All orders are shipped via USPS or Priority Flat Rate. Processing time does NOT include shipping time.
Estimated shipping times are as follows: First class = 3-5 days shipping, Priority = 1-2 days and International = 7-14 days. Please see listing for specifics. 
UPGRADES: Please contact alloileverything@gmail.com and we will try to accommodate your need for faster shipping. Buyer pays any extra shipping cost.

INSURANCE: All packages include a tracking number provided by USPS as well as up to $50 insurance.You are welcome to purchase additional insurance - Please be sure to email prior to processing.  I am not responsible for lost or damaged products nor does USPS guarantee delivery for items without additional insurance.

INTERNATIONAL ORDERS: I have a deep love for my friends across the pond so please message me with your location and I will provide a shipping quote for you if one is not listed. I cannot guarantee shipping times for these orders, unfortunately. Buyer must assume and cover all customs/vat/tax fees. I refund any shipping overages as soon as packages are sent.
TRACKING: Please refer to your USPS tracking number included with your Shipment Confirmation Email to manually track your package. If you have not yet received your confirmation, please re-read above to see processing & shipping estimates. 

Refunds, Returns or Exchanges

FOR ESSENTIAL OIL PRODUCTS: Due to the nature of my products, items cannot be returned or exchanged. If an item is received broken or damaged I will send one replacement. I will do my best to work with you to find a solution that satisfies :)

Safety & Disclaimer

+CAUTIONS Possible skin sensitivity. Keep out of reach of children. If you are pregnant, nursing, or under a doctor’s care, consult your physician. Avoid contact with eyes, inner ears, and sensitive areas. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent disease. They do not replace medical expertise. Please review ingredients carefully. Each individual assumes responsibility for allergies and possible reactions when using these products+

Oil Dilution:
Adults 5%
Children 2%
Please message for specific or custom oil dilution ratios

All ingredients are sourced from organic suppliers whenever possible. Essential oils are pure therapeutic grade.

 

Mission

My mission is to provide natural solutions and safe products. If there is something specific you are looking for, I am happy to discuss ways to support your wellness and improve specific concerns.
Follow me on Social Media or Contact me directly at alloileverything@gmail.com to begin your own Essential Oil Journey.